Privacy Policy

Privacy Policy

Introduction

At Barak Lock & Security Solutions, LLC, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information – Name, phone number, email, and address (when provided through contact forms or service requests).
  • Service Data – Details about your requested services or inquiries.
  • Device & Usage Data – IP address, browser type, and device information when you visit our website.

We do not collect sensitive personal data such as payment details or government-issued IDs directly through our website.

How We Use Your Information

We use your data to:

  • Respond to inquiries and service requests.
  • Send SMS updates and appointment reminders (if you opt in).
  • Improve our website and customer experience.
  • Comply with legal and security requirements.

We do not sell or share your data with third parties for marketing purposes.

SMS Communications & Opt-In Policy

How We Use SMS

By opting in to receive SMS messages from Barak Lock & Security, you agree to receive transactional and service-related messages, including:

  • Appointment reminders
  • Service confirmations
  • Security-related updates

Opt-In Methods

You can opt-in by:

  • Sending a text message with "START" to 818-723-6800.
  • Filling out our Contact Form and selecting SMS consent.
  • Providing verbal or written consent when speaking with our team.

Opt-Out & Unsubscribe

You can opt out at any time by:

  • Replying STOP to any message.
  • Emailing tech@baraklock.com with "Unsubscribe" in the subject.
  • Calling 818-723-6800 to request removal.

💰 Message & Data Rates
Standard carrier message & data rates may apply.

For more details, see our full Messaging Terms & Conditions.

Data Security & Protection

🔒 We implement industry-standard security measures to protect your personal data.

  • Secure storage for customer records.
  • Encryption for sensitive information.
  • Regular system updates to prevent vulnerabilities.

Third-Party Links & Services

Our website may contain links to third-party sites (e.g., supplier websites, Google Maps). We are not responsible for their privacy practices. Please review their policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date at the top.

Contact Us

For any privacy concerns or questions, contact us at:
📧 tech@baraklock.com
📞 818-723-6800